Random crashes in Pinnacle Studio 26 (application just terminates without any notes)

Pinnacle Studio Ultimate version: 26.2.0.298 (64-bit)
OS: Windows 11 Home 23H2 (22631.2715)

From Windows Event viewer:

Application: Pinnacle Studio.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.AccessViolationException

at CEnumeratorModuleManager.EstimateDiskSpace(Avid.PinnacleServices.DiscSpaceEstimationType)

at Avid.PinnacleServices.TransformService.EstimateDiskSpace(Avid.PinnacleServices.DiscSpaceEstimationType)

at Avid.NGStudio.EditorComponents.Export.Settings.TargetDrive.TargetDriveModel.RefreshSpaceThread()

at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

at System.Threading.ThreadHelper.ThreadStart()

AppName BGRnd.EXE

AppVersion 26.2.0.298

AppTimeStamp 64f9b61a

ModuleName standard.fio_unloaded

ModuleVersion 26.2.0.298

ModuleTimeStamp 64f9b68d

ExceptionCode c0000005

FaultingOffset 0000000000001778

ProcessId 0x5574

ProcessCreationTime 0x1da2569911c247c

AppPath C:\Program Files\Pinnacle\Studio 26\programs\BGRnd.EXE

ModulePath standard.fio

IntegratorReportId 2602c5e7-6168-4005-9816-d48e68456f2a

PackageFullName

PackageRelativeAppId

This time crash occured when I was deleting clips from timeline.

With this sequence the crash is quite easy to repro (at least on my PC):

repeat (I had several clips in Pinnacle Studio library and on each round selected different clip):
- drag a video clip to timeline
- delete the entire video clip from timeline (or split the clip and delete a part of it)

I have also the Windows Mini Dump files (see dumps.jpg) and I can provide those in case development team wants to have a look or if there is a way to capture logs just let me know.

---

Tried opening one of the dumps with WinDbg:

Loading Dump File [AppData\Local\CrashDumps\Pinnacle Studio.exe.21348.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(5364.1978): Security check failure or stack buffer overrun - code c0000409 (first/second chance not available)
Subcode: 0x2 FAST_FAIL_STACK_COOKIE_CHECK_FAILURE

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 000002018e4c2fe9 (exporter!tagMEDIAVIMGPROPERTY::operator=+0x0000000000002269)
ExceptionCode: c0000409 (Security check failure or stack buffer overrun)
ExceptionFlags: 00000001
NumberParameters: 1
Parameter[0]: 0000000000000002
Subcode: 0x2 FAST_FAIL_STACK_COOKIE_CHECK_FAILURE

PROCESS_NAME: Pinnacle Studio.exe

ERROR_CODE: (NTSTATUS) 0xc0000409 - Järjestelmä havaitsi tässä sovelluksessa pinoon perustuvan puskurin yliajon. Tämä yliajo voi aiheuttaa sen, että luvaton käyttäjä saattaa pysty hallitsemaan tätä sovellusta.

EXCEPTION_CODE_STR: c0000409

EXCEPTION_PARAMETER1: 0000000000000002

FAULTING_THREAD: 00001978

STACK_TEXT:
000000d8`87bfded0 00000201`8e4b585b : 000084ff`87bfdfe6 000000d8`87bfe190 000000ff`a3126797 000000d8`87bfdf50 : exporter!tagMEDIAVIMGPROPERTY::operator=+0x2269
000000d8`87bfdf10 00000201`a3d6bba8 : 000000d8`87bfe158 00000201`a0edec50 ffff0000`00000000 ffff0000`00000000 : exporter+0x585b
000000d8`87bfe0c0 00000201`8e4bdd45 : 00000201`a0a49980 00007ff8`15264565 00000201`ae53d2e8 00000201`a0a499a0 : XPMMPEG!tagMEDIAVIMGPROPERTY::operator=+0x7138
000000d8`87bfe460 00007ff7`b7b68f79 : 00000201`a0edec58 000000d8`87bfe5a0 000000d8`87bfe540 00000201`a0a499a0 : exporter!exporter::CreateModuleManager+0x495
000000d8`87bfe4a0 00007ff7`b7b68ca6 : 00000201`ae53d2e8 00000000`00000028 00000000`00000028 00000201`e928ca18 : 0x00007ff7`b7b68f79
000000d8`87bfe550 00007ff7`b7b68aea : 00000201`e76468e0 00000201`e71392d0 000000d8`87bfeaf0 00000000`00000000 : S_TransformService!CEnumeratorModuleManager.EstimateDiskSpace+0x196
000000d8`87bfe800 00007ff7`b7b186ea : 00000201`e9572518 00000201`ddcbefd8 00000201`e76386a0 00000000`00000100 : S_TransformService!Avid.PinnacleServices.TransformService.EstimateDiskSpace+0x2a
000000d8`87bfe830 00007ff8`1135fbe8 : 00000201`e71369b0 00000201`e76468a0 00000000`00000000 00000201`ddc79ab8 : X_ExportComponents!Avid.NGStudio.EditorComponents.Export.Settings.TargetDrive.TargetDriveModel.RefreshSpaceThread+0xba
000000d8`87bfe8c0 00007ff8`1135fad5 : 00000000`00000000 00000201`dc067610 000000d8`87bfecc0 00007ff8`2f2b963a : mscorlib_ni!System.Threading.ExecutionContext.RunInternal+0x108
000000d8`87bfe990 00007ff8`1135faa5 : 00000201`e7646940 000000d8`87bfeb18 000000d8`87bfebb0 00000201`dc062360 : mscorlib_ni!System.Threading.ExecutionContext.Run+0x15
000000d8`87bfe9c0 00007ff8`11384435 : 000000d8`87bfeb68 000000d8`87bfecf8 00007ff8`10e01000 00007ff8`1525d0d6 : mscorlib_ni!System.Threading.ExecutionContext.Run+0x55
000000d8`87bfea10 00007ff8`153912c3 : 00000201`e7646968 00007ff8`10e637d0 00007ff8`10fb3150 00000000`00000000 : mscorlib_ni!System.Threading.ThreadHelper.ThreadStart+0x55
000000d8`87bfea50 00007ff8`1525961b : 000000d8`87bfed18 00007ff8`152a8cb4 00000000`00000000 00007ff8`152d8746 : clr!CallDescrWorkerInternal+0x83
000000d8`87bfea90 00007ff8`152a8b5a : 00000000`00000001 000000d8`87bfec90 000000d8`87bfec30 00007ff8`1523e627 : clr!CallDescrWorkerWithHandler+0x47
000000d8`87bfead0 00007ff8`155a15c9 : 000000d8`87bff0c0 ffffffff`ffffffff 00007ff8`10e637d0 ffffffff`ffffffff : clr!MethodDescCallSite::CallTargetWorker+0xfa
000000d8`87bfebd0 00007ff8`1527230b : 00000201`e7646968 000000d8`87bff000 000000d8`87bff000 00000000`00000000 : clr!ThreadNative::KickOffThread_Worker+0x218649
000000d8`87bfee20 00007ff8`1527222f : 00000000`00000000 00007ff8`1534b453 ffffffff`ffffffff 00007ff8`15206232 : clr!ManagedThreadBase_DispatchInner+0x33
000000d8`87bfee60 00007ff8`152720fb : 00000201`ae53d280 000000d8`00000001 00000201`dc060000 00000000`00000000 : clr!ManagedThreadBase_DispatchMiddle+0x83
000000d8`87bfef50 00007ff8`1527206f : ffffffff`ffffffff 00000201`ae53d280 00000000`00000000 00000000`00000000 : clr!ManagedThreadBase_DispatchOuter+0x87
000000d8`87bfefe0 00007ff8`15389e11 : 00000201`ae53d280 000000d8`00000001 00000000`00000000 00007ff8`00000004 : clr!ManagedThreadBase_FullTransitionWithAD+0x2f
000000d8`87bff040 00007ff8`153758ea : 00000201`ad81a5a0 00000201`ae53d280 000000d8`87bff070 00007ff8`2f2b6637 : clr!ThreadNative::KickOffThread+0xe1
000000d8`87bff100 00007ff8`2d45257d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : clr!Thread::intermediateThreadProc+0x8a
000000d8`87bffac0 00007ff8`2f2eaa58 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x1d
000000d8`87bffaf0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x28

SYMBOL_NAME: exporter+2269

MODULE_NAME: exporter

IMAGE_NAME: exporter.dll

STACK_COMMAND: ~105s ; .cxr ; kb

FAILURE_BUCKET_ID: FAIL_FAST_STACK_BUFFER_OVERRUN_STACK_COOKIE_CHECK_FAILURE_MISSING_GSFRAME_c0000409_exporter.dll!Unknown

OS_VERSION: 10.0.22621.1

BUILDLAB_STR: ni_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

IMAGE_VERSION: 26.2.0.298